Frequently Asked Questions

Everything you need to know about your Baby Jalebi purchase

How long does shipping take for my order?

We typically process orders within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-12 business days depending on the destination.

What is your return and exchange policy?

We offer a 7-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain products like bedding and personalized items are final sale unless they arrive damaged.

Are the materials used safe for newborns?

Absolutely. At Baby Jalebi, we prioritize safety and comfort. All our fabrics are GOTS certified organic cotton or premium hypoallergenic blends, ensuring they are gentle on your baby's sensitive skin.

Can I customize or personalize my purchase?

Yes, we offer custom embroidery services on a wide range of products including diaper bags, blankets, and gift sets. Look for the 'Personalize It' button on the product page.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), UPI, Net Banking, and popular digital wallets. We also offer Cash on Delivery (COD) for most pin codes within India.

How do I care for my Baby Jalebi products?

To maintain the quality of our fabrics, we recommend machine washing on a gentle cycle with cold water and a mild, baby-safe detergent. Tumble dry on low or air dry to prevent shrinkage.